Privacy Policy
Your privacy matters to us. This policy explains how SmartStreamFlash collects, uses, and protects your personal information.
Last Updated: January 15, 2025
Introduction
SmartStreamFlash ("we," "us," or "our") operates the website smartstreamflash.com and provides financial forecasting and budgeting services. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website or use our services.
This policy applies to all users of our website and services, including visitors, registered users, and customers. By using our services, you agree to the collection and use of information as described in this policy.
We are committed to maintaining the highest standards of data protection and privacy, in compliance with Thailand's Personal Data Protection Act (PDPA) and international best practices.
Information We Collect
Personal Information
Technical Information
We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, operating system, and pages visited. This information helps us improve our services and ensure website functionality.
Financial Data
When you use our forecasting and budgeting tools, we may collect financial information that you voluntarily provide, such as income ranges, expense categories, and financial goals. This sensitive information is encrypted and stored securely.
How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Service Delivery | Account information, financial data | Contract performance |
| Customer Support | Contact information, service history | Legitimate interest |
| Website Improvement | Usage data, technical information | Legitimate interest |
| Marketing Communications | Contact information, preferences | Consent |
We use your information to provide our financial forecasting services, process payments, communicate with you about your account, and improve our website functionality. We may also use aggregated, anonymized data for research and development purposes.
Information Sharing and Disclosure
Third-Party Service Providers
We work with trusted third-party providers to deliver our services, including payment processors, hosting providers, and analytics services. These partners are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. We will notify you of such requests unless prohibited by law.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your financial data remains confidential and is only accessed by authorized personnel.
Data Security Measures
We implement comprehensive security measures to protect your personal and financial information:
Despite our security measures, no method of transmission over the internet is 100% secure. We continuously monitor and update our security practices to protect against emerging threats.
Your Privacy Rights
Under Thailand's PDPA
As a data subject under Thailand's Personal Data Protection Act, you have the following rights:
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may ask you to verify your identity before processing your request.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations:
You can request immediate deletion of your data by contacting us, subject to any legal retention requirements.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. We use both session cookies (deleted when you close your browser) and persistent cookies (stored on your device for a specified period).
Types of Cookies We Use
You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.
International Data Transfers
Your personal information is primarily stored and processed in Thailand. However, some of our service providers may be located in other countries, including the United States and European Union. When we transfer data internationally, we ensure appropriate safeguards are in place:
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.
Parents who believe their child has provided us with personal information should contact us immediately using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through:
Continued use of our services after policy changes constitutes acceptance of the updated terms. We encourage you to review this policy regularly.
Contact Us About Privacy
SmartStreamFlash Privacy Office
288/24 หมู่5 ตำบลปากเกร็ด Pak Kret District, Nonthaburi 11120, Thailand
Email: privacy@smartstreamflash.com
Phone: +66 2 984 0436
We aim to respond to all privacy inquiries within 48 hours during business days.